Repeat prescription requests must be approved by a Veterinary Surgeon. Please allow a minimum of 24 hours for us to process, authorise your request and order the medication. All approved items will be available for collection during our normal opening hours.
In the case of a genuine emergency, prescriptions will be prepared at short notice where possible.
It is a requirement for pets to receive regular check-ups to continue receiving repeat prescriptions. These are between every 3-6 months depending on each individual case, with the exception of annual checks ups for flea and worming treatments. Our vets will discuss this with you at your appointment.
Should you request a repeat prescription and for some reason it is not available to you, we will contact you by telephone.